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Quality and Information Security Policies

Quality Policy

  • To provide accurate information and high-quality service to our customers through mobile and web-based software development services in the IT sector
  • To keep our quality standards at the highest level and to fulfill the legal requirements until the end
  • To be a pioneer and innovative company by providing services according to international and national standards
  • To bring satisfaction to our staff and beneficiaries at the highest level while establishing services within the framework of the regulations
  • To provide continuous training to our employees to develop their skills and improve the quality of our services
  • To ensure that we meet customer needs per primary and secondary regulation requirements
  • To increase customer satisfaction by accurately analyzing the risks and opportunities that may affect the presentation and appropriateness of the services
  • To enhance and sustain customer satisfaction
  • To reach the total quality with the most economical, fastest and shortest way to gain the trust of all the sectors we produce and to improve ourselves continuously

Information Security Policy

  • To be a mechanism for information sharing; to reduce the risks associated with information to acceptable levels
  • To avoid viruses and hackers with a business continuity plan and data backup procedures
  • To report access control and information security violations

We implement and brace for each of these items through written policies and procedures.

Kartaca management has pledged to protect the confidentiality, integrity, and both physical and virtual information assets within the organization, thereby maintaining legal and regulatory compliance.

We are ISO 9001:2015 and ISO 19011 certified in Quality Management System, and ISO 27001 certified in Information Security.