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Essential Benefits of the Cloud in the TMT Industry


What are the major challenges currently faced by the TMT industry?

Managing the continuously changing and evolving customer behavior | Strengthening the propositions through innovation and better quality services | Adopting more agile approaches to technical challenges | Having a laser focus on security and safety | Transforming supply chains to soften the impact of disruptions

What do TMT businesses require to do in order to tackle their challenges and manage growing operational complexities?

To tackle these challenges and manage growing operational complexities, TMT businesses require to realign their operating models and enhance their digital capabilities. Cloud seems to perfectly address these difficulties through leveraging disruptive technologies to support re-shaped propositions, improve customer experience, and shorten the time to market, as well as bring massive cost advantages.

What has made the cloud indispensable for the TMT industry?

Rapid enforcement of remote working, followed by a shift to hybrid working, has brought a wide awareness of the benefits of cloud technology, including remote access to corporate data, applications, and collaboration tools. This has made the cloud indispensable for the TMT industry, particularly in the past few years, as it enables shared models for IT infrastructure and services to create elastic, scalable, secure, and resilient environments.

What are TMT business leaders' foremost strategic objectives?

TMT business leaders indicate that their foremost strategic objectives are improving customer experience and driving top-line growth, as per the TMT Service Providers Top 10 report by HFS.

How do TMT leaders' strategic objectives align with cloud adoption?

These objectives require adopting connectivity technologies like 5G, IoT, cloud, and edge computing to facilitate new business models and fuel new means for monetization. These technologies are vital to better monetize existing customer experiences and create more relevant ones. AR/VR, with the potential to deliver a $1.5 trillion boost to the global economy by 2030, has already begun paving the way for advanced innovation in the industry through digital twins and virtually mapped ecosystems.

Author: Gizem Terzi Türkoğlu

Published on: Jan 11, 2023