At Kartaca, our goal is to create the perfect solutions for our customers. With the business standards that we do not compromise and preferring free software, we work to develop products that make us proud.   We are looking for new teammates who share the same enthusiasm; are curious to learn, willing to add value to what they do, and have work ethics.

Responsibilities:

• Execute monitoring and management processes to ensure the 24/7 uninterrupted operation of servers and data services.
• Manage support tickets based on service status, close them when necessary, provide initial responses to emergencies, or inform the relevant teams by creating incident tickets.
• Contribute to the improvement of operational processes.
• Identify new checks that need to be added to monitoring systems or provide suggestions in areas where the monitoring model needs to be changed.
• Work in a shift system (12 hours a day, 3-4 days a week).

 

Qualifications:

• Undergraduate student in their final year or a recent graduate from Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Electronics and Communication Engineering, Management Information Systems, or related departments.
• Ability to manage Linux-based systems and work through the terminal.
• Desire to develop skills in cloud or data technologies.
• Preferably, an interest in open-source technologies.
• Problem-solving skills, analytical thinking, and detail-oriented.
• Strong communication skills and ability to work in a team.
• Eager to learn and open to self-improvement.
• Ability to adapt to shift work and flexible working hours.